In order to hard reset a 3Q Surf QS1023H, you should perform the following steps.

Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
3Q Surf QS1023H device will be brought back to the default configuration of a brand new device.


1. Power up the device.

2. Starting from the Menu, go to Settings > Backup & Reset > Factory data reset > Reset Phone > Erase Everything.

3. After the phone resets and reboots, the hard reset process will complete.