In order to hard reset a Alcatel One Touch Idol, you should perform the following steps.
Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
Alcatel One Touch Idol device will be brought back to the default configuration of a brand new device.
1. First, press and hold the Power key to turn the device off.
2. Next, press and hold the Volume Up + Power buttons for several seconds.
3. Choose the "English" language and confirm with Power button.
4. Now use Volume Down to choose "wipe data/factory reset". Push thePower button to confirm.
5. Please select "Yes--delete all user data". Use Volume buttons to scroll and Power rocker to choose.
6. Restart the device by selecting "reboot system now".
7. Hoozah, you have performed the hard reset.