In our description database there are 2 solutions for performing hard reset for Alcatel Lollipops.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel Lollipops device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. First, power the phone off.



2. Second, tap in this code: 25228353
3. Your phone will now reboot.

Instruction #2


1. Switch the cell phone off.



2. Afterwards, press and hold # button + Power button.




3. Confirm the operation by selecting Left Select button to perform format.




4. Your device will now restart, ta-damm.