In our description database there are 2 solutions for performing hard reset for Alcatel OT-102.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel OT-102 device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. Switch the phone on.



2. Tap in this code: 25228353
3. Wait until the phone restarts.

Instruction #2


1. Turn your phone off.
2. Press and hold # button + Power button.


4. Device will now restart.
5. To finish, press Yes.