In our description database there are 2 solutions for performing hard reset for Alcatel OT-988 Shockwave.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel OT-988 Shockwave device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. First please power off the phone.




2. Next hold and press Volume Up + Power button.




3. Now from the menu select option "wipe data/factory reset", and accept this with Power button.

 


4. After that confirm operation "yes" using Volume Down to scroll, and Power button to confirm.
5. Afterwards press Power button to enter option "reboot system now".

 


6. Done.

Instruction #2


1. Go to Settings then Device section
2. Next Device information and now tap More information
3. Tap Reset Phone and tap ok.
4. It is done.