In our description database there are 2 solutions for performing hard reset for Alcatel OT-E265.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel OT-E265 device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1.Power up your device.


2. Open phone's dialer and type in this code: 25228353.
3. Confirm with the Call key.


5. The device should now restart. 

Instruction #2


1. Make sure your phone is off.
2. Now press and hold # and Power button.


3. The device should reset now. Confirm by pressing "yes".
4. Aaaaaaand it's done.