In our description database there are 2 solutions for performing hard reset for Alcatel OT-S621.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel OT-S621 device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. Power up your device.




2. Go to Main Menu and type in this code: 25228353.
3. The device should now restart. 

Instruction #2


1. Make sure your phone is off. / Switch the device off.




2. Now press and hold # and Power button.




3. The device should restart now.
4. Next, confirm the Factory data reset by pressing "yes".
5. Voila, you're done.