In our description database there are 2 solutions for performing hard reset for Alcatel POP 8.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel POP 8 device will be brought back to the same configuration as that of a brand new device.

Instruction #1

 

1. Hello. First, press and hold the Power key, which will turn the device off.

 


2. Now press and hold the Volume Up + Power buttons for a few seconds.



3. Let go of the keys when you see Alcatel logo.

4. Choose wipe data/factory reset by pressing Volume Down and confirming Power button.



5. Now select "Yes - delete all user data" by using Volume Down to scroll and Power key to select.

6. Recovery Mode menu will appear again. Select "reboot system now" to restart the device.



7. You have done it, the hard reset is over.

Instruction #2


1. Switch on the device by pressing the
Power button.



2. Now open Settings and choose Backup & Reset.
3. Next, select Factory data reset and choose Reset phone.

4. Now select Reset phone again and then Erase everything to begin the hard reset operation.

5. Factory reset operation has been performed.