In our description database there are 2 solutions for performing hard reset for Alcatel Pop Astro.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel Pop Astro device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. Lets get started. Press and hold the Power key to turn the device off.



2. Now press and hold the Volume Up + Power buttons for a few seconds.



3. Release held keys when the Recovery Mode starts.

4. Choose wipe data/factory reset by pressing Volume Down and confirming Power button.


5. Now select "Yes - delete all user data" by using Volume Down to scroll and Power key to select.

6. From the new menu, select "reboot system now".


7. You have done it, the hard reset is over.

Instruction #2


1. Switch the phone on.



2. Now open Menu, choose Settings and then choose Backup & Reset.
3. Next, select Factory data reset.

4. Now select Reset phone and then Erase everything to begin the hard reset operation.

5. Factory reset operation has been performed.