In our description database there are 2 solutions for performing hard reset for Asus Zenfone 5 Lite A502CG.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Asus Zenfone 5 Lite A502CG device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. Press and hold the Power key until the device turns off.


2. Next, press and hold Volume Down + Power button.


3. Release held keys when a new menu will appear before you.
4. Select Recovery option by pressing Volume Up and then Power button.


5. Select wipe data/factory reset by pressing Volume Down button. Press Power button to confirm.


6. You need to choose Yes - delete all user data. Scroll with Volume Down and select with Power button. 



7. Restart the phone by selecting Reboot system now.


8. You have completed the factory reset.

Instruction #2


1. Power on the device by pressing and holding the Power key.


2. Your next step should be to go to Settings.
3. Now choose Backup & Reset, then go to Factory data reset.
4. Select Reset device.
5. To complete the operation, please select Erase everything.
6. Your work is done, and hard reset process is complete.