In our description database there are 2 solutions for performing hard reset for Asus Zenfone Zoom ZX551ML.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Asus Zenfone Zoom ZX551ML device will be brought back to the same configuration as that of a brand new device.

Instruction #1


1. Power down the phone by holding the Power button for a couple of seconds.


2. Please hold down both Volume Up and Power button.


3. An Asus Zenfone logo will appear on screen. Let go of held keys.
4. Press Volume Down to select Recovery option. Push the Power button to confirm.

5. Wait until the Android logo appears on screen. When it does, press and hold the Power button.



6. As you hold the Power button, tap Volume Up button once.

7. Next, please press Volume Down to select the wipe data/factory reset. Confirm your choice by pressing Power button.


8. Now choose Yes - delete all user data. Do that by using Volume Down button to scroll and Power button to select.



9. Select Reboot system now to restart the device.


10. Yay, huzzah, wooo. The hard reset is complete.

Instruction #2


1. First of all, hold down the Power key in order to turn on the device.


2. Starting from the Main Menu, go to Settings.
3. Select Backup & Reset and then Factory data reset.
4. Now please Reset device.
5. Confirm by selecting Erase everything.
6. Blow the trumpet and fire the confetti cannon! Hard reset is complete!