In order to hard reset a Elephone U Pro, you should perform the following steps.

Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
Elephone U Pro device will be brought back to the default configuration of a brand new device.


1. Press the Power button until the phone turns off.

2. Press and hold the Power and Volume Up buttons. Release them after a change occurs on the screen.


3. Wait for the Android Robot picture to appear and press Volume Up and Power again.

4. Now select the wipe data/factory reset option. To do so, use Volume and Power buttons.

5. Select Yes.

6. Lastly, select the reboot system now with, again, Power button.