In order to hard reset a FreeTel Kiwami, you should perform the following steps.

Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
FreeTel Kiwami device will be brought back to the default configuration of a brand new device.


1. Switch off the smartphone by pressing and holding the Power button.

2. Press & hold the Volume Up & Power buttons until the boot mode appears.

3. Select Recovery Mode by using Volume buttons.

4. Press'n'hold Power button to enter Recovery Mode.

5. As you hold it, press Volume button.

6. Use Volume and Power buttons to navigate to and select the wipe data/factory reset option.

7. Using Power and Volume buttons, select Yes to confirm.

8. Complete the process by selecting reboot system now. Voila!