In order to hard reset a i-mate JASJAR, you should perform the following steps.
Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
i-mate JASJAR device will be brought back to the default configuration of a brand new device.
1. First of all, make sure that the phone is turned on.
2. Press and hold, simultaneously, both softkeys.
3. Pick up the stylus and insert it into the reset button hole.
4. Do not let go of the softkeys! Follow the on-screen instructions, which will eventually make your phone reset and restart.