In order to hard reset a Motorola C116, you should perform the following steps.
Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
Motorola C116 device will be brought back to the default configuration of a brand new device.
1. Press-hold the Power button until the phone turns on.
2. Now enter Menu > Settings > Security.
3. You now need to tap in the lock code (0000 or 1234 by default).
4. Select Erase/Reset and Reset Phone. OK.
5. Last of all, select Yes. Done!