In our description database there are 2 solutions for performing hard reset for Motorola Moto Z.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Motorola Moto Z device will be brought back to the same configuration as that of a brand new device.
1. Turn on the phone.
2. Starting from the Home Screen, open Main Menu and Settings.
3. Now select Backup&Reset, Factory data reset and Reset Device.
4. Lastly, select Erase Everything and OK. Well done, the process is complete.