In order to hard reset a NEC e338, you should perform the following steps.

Remember! Hard reset will delete all the data on your device; pictures, contacts, messages, apps and more.
NEC e338 device will be brought back to the default configuration of a brand new device.


1. Hi. Please turn on the device.

2. After the phone turns on, press the Menu button.

3. Go to Settings Menu > Reset Settings. Enter the security code (default can be 0000 or 000000 or 1234).

4. Lastly, confirm the whole process. Well done.