In our description database there are 2 solutions for performing hard reset for Oppo Neo 5.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Oppo Neo 5 device will be brought back to the same configuration as that of a brand new device.
Instruction I:
1. Power down the device.
2. Press & hold the Volume Down/Up & Power buttons.
3. Released buttons held when Recovery Mode starts.
4. After a new menu opens, select wipe data/factory reset - Volume buttons navigate the menu, Power button selects options.
5. Using the same method as above, select Yes and Reboot System Now.
6. That is all. Done.
1. Hold down the Power button until the phone turns on.
2. Starting from the Main Menu, select Settings, Backup and Reset and Factory Data Reset.
3. Lastly, select Reset Phone and Erase Everything.
4. Voila. Wait for your phone to reset and restart.