In our description database there are 2 solutions for performing hard reset for Palm Pre.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Palm Pre device will be brought back to the same configuration as that of a brand new device.
Instruction 1:
1. Turn on the phone.
2. Now press'n'hold the Sym + Power + Option buttons until the Full Erase message appears.
3. Now please follow the instructions on your screen.
4. Good job!
1. Turn on the device.
2. Select Device Info > Secure Full Erase.
3. Done, the hard reset is now complete.