In our description database there are 2 solutions for performing hard reset for Palm Pre 2.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Palm Pre 2 device will be brought back to the same configuration as that of a brand new device.
1. Turn on the phone.
2. Enter Menu and select Device Info.
3. Choose the Secure Full Erase option. Done!