In our description database there are 2 solutions for performing hard reset for Palm Pre Plus.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Palm Pre Plus device will be brought back to the same configuration as that of a brand new device.
1. Turn on the phone.
2. Open Device Info and select Secure Full Erase.
3. Done, phone should now reset and reboot.