In our description database there are 2 solutions for performing hard reset for T-Mobile Vivacity.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. T-Mobile Vivacity device will be brought back to the same configuration as that of a brand new device.
1. Turn on the phone.
2. Press the Call button and type in this phone: *983*987#. Confirm like you confirm a call.
3. Confirm the erase everything option. Wait for the logo to disappear.
4. Done, the hard reset is complete.