In our description database there are 2 solutions for performing hard reset for ZTE Axon.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. ZTE Axon device will be brought back to the same configuration as that of a brand new device.
1. Power up the device.
2. Starting from the Menu, go to Settings > Backup & Reset > Factory data reset > Reset Phone > Erase Everything.
3. After the phone resets and reboots, the hard reset process will complete.
*In case the phone requires you to enter the lock code, the code is 1111.