Instruction #1


1. For starters, press and hold the Power button.

 

2. A new menu should open. From it, choose the Power Off option, then tap OK.
3. Just wait for a couple seconds.
4. To complete the soft reset, hold the Power button again. Phone will turn back on.

Instruction #2


1. Hi! First, take off the back cover and remove the battery for a few moments.
2. Afterwards, put everything back in its place.
3. Complete the process. Turn the phone back on by holding the Power button.