In our description database there are 2 solutions for performing hard reset for Alcatel OT-838.

Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.

Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel OT-838 device will be brought back to the same configuration as that of a brand new device.

Instruction #1

 

1. Turn your phone on.

2. Then type this code using keypad: 25228353 and confirm it.
3. Now your phone should restart.
4. Done, your device is ready to use.

Instruction #2

 

1. Turn your phone off. 

2. Press and hold Volume button + Power button.

3. Confirm all the options by pressing "yes".

4. Your device will now reset.

5. Voila, you're done.