In our description database there are 2 solutions for performing hard reset for Alcatel Pop C9.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Alcatel Pop C9 device will be brought back to the same configuration as that of a brand new device.
1. Hi. To begin, power down the device by pressing and holding the Power key.
4. From the languages avaialable, choose English.
5. Next, press Volume Down to choose wipe data/factory reset and confirm with Power button.
1. Turn the device on by pressing the Power button.
3. Please select Factory data reset now.
4. Next, select Reset phone and Erase everything. Hard reset should begin.
5. Good shows, you have just perfomed the factory reset operation.