Hard Reset for Motorola Photon Q 4G LTE XT897
In our description database there are 2 solutions for performing hard reset for Motorola Photon Q 4G LTE XT897.
Choose the first method and follow the steps to perform a hard reset. If the first solution does not work, try the next method.
Please remember! Hard reset will delete any and all data your device contains; like pictures, contacts, messages, apps etc. Everything. Motorola Photon Q 4G LTE XT897 device will be brought back to the same configuration as that of a brand new device.
Instruction I:
1. First of all, power down the phone.
2. Next, press-hold the Volume Up button. After a few seconds, press the Power button.
3. Let go of these buttons. When an Android icon pops on-screen, press and hold both Volume buttons for five seconds.
4. You are halfway there. In a new menu, select wipe data/factory reset - Volume Down navigates through the menu, Power button selects.
5. Continue by selecting Yes - delete all user data and Reboot System Now.
6. Good work, you have completed the hard reset process.
Instruction II:
1. Hold down the Power button until the device turns on.
2. Now open Main Menu and go to Settings.
3. Continue to Backup&Resett > Factory data reset > Reset phone.
4. Complete the process by selecting Erase Everything and OK.