1. Turn the phone off by holding down the Power button, selecting Power off and then Ok.
2. Let the phone stay idle for ten seconds.
3. Complete the process by holding the Power button again and turning the phone back on.
1. Press the Power key to turn the display on. Unless it is already on. If so, do not do this. Yeah.
2. Press the Windows button.
3. Select Settings.
4. Now select Change PC settings and Update and recovery.
5. More selecting! This time, select Recovery.
6. Choose the Refresh your PC without affecting your files option.
7. An information pop-up should appear. When it does, select Next to to continue.
8. Reset will take around half an hour.