How to Soft Reset Alcatel Pop D5
Instruction #1
1. Press and hold the Power button.
2. Choose the Power Off option, then tap OK.
3. Stay idle for five to ten seconds.
Instruction #2
1. Hi! First, take off the back cover and remove the battery for a few moments.
2. Now put both the battery and the cover back where they were.
3. Complete the process. Turn the phone back on by holding the Power button.
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